Before contacting Customer Support by phone we ask that you please create a MyTomTom account in order to better assist you. Click here if you need to create a MyTomTom account.

If you prefer to talk to a TomTom Customer Support representative by phone, please call:

First, search our knowledgebase for the answer to your question:

1. Select your TomTom product model.
2. Define your question by choosing a sub-product and category.

• You may also search our knowledgebase using the search box.

3. If you cannot find an answer to your question in our knowledgebase, you may use the contact us link to submit an email to Support.

4. If you have not done so already, you will need to login to your TomTom account.

• Use the Create account link if you need to create a TomTom account.

In your own My Questions area on the Support page of the website you can also recall and review previous communication and answers at any time.

After you are logged-in, you will see a question form at the bottom of our support pages which should be filled in as completely as possible. The more detailed information you provide about your problem, the better we can assist you with your question first time around.