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Question
Resetting your device (soft-reset)
Answer
Untitled Document
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. No information is lost during this reset.
Select your device from the list below to see how to reset it.
To reset your TomTom device, do the following:
Check that the battery is charged properly.
Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
Remove the SD card
If your device uses an SD card, remove it.
Reset your device.
Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.
Turn your device on.
Press the On/off button for at least 5 seconds.
Insert the SD card
If your device uses an SD card, insert the SD card.
To reset your TomTom device, do the following:
Check that the battery is charged properly.
Charge your device for at least 2 hours before trying to turn it on again.
Remove the SD card
If your device uses an SD card, remove it.
Reset your device.
Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.
Turn your device on.
Press the On/off button for at least 5 seconds.
Insert the SD card
If your device uses an SD card, insert the SD card.
To reset your TomTom device, do the following:
Check that the battery is charged properly.
Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
Reset your device.
Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.
Turn your device on.
Press the On/off button for at least 5 seconds.
To reset your TomTom device, do the following:
Check that the battery is charged properly.
Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
Reset your device.
Press and hold the On/Off button until your device restarts. This can take more than fifteen seconds.
GO 740 LIVE
XL 340/330/325 XXL 540/530
ONE 140/130/125
To reset your TomTom device, do the following:
Remove the Mount from the device by pressing the release button on the
Mount.
Pull the back cover off the device by holding either side of the cover and
pushing the device through the centre of the cover.
Use a straightened paper clip, or something similar, to push the reset button for 15 seconds.
The reset button is on the bottom of your device.
Where to find the reset button
The reset button is on the bottom of your TomTom device.
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